Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit dreamplusart.com, contact us, or purchase products through our online shop.

1. Data Controller

If you have any questions about this Privacy Policy or your personal data, contact us at the email above.

2. What data we collect

Depending on how you use the Website, we may collect:

A) Data you provide

• Contact requests: name (if provided), email address, message content.
• Orders / purchases: items purchased (SKU), quantity, selected options (e.g., size), shipping destination, and any information needed for fulfillment (e.g., shipping name/address, if collected by us).
• Customer support: information you share when you contact us about an order or request.

B) Data collected automatically

• Technical data: IP address, device information, browser type/version, operating system, and log data (e.g., date/time of access, pages visited).
• Local storage / session identifiers: (e.g., cart contents) strictly to provide website functionality.

C) Payment data

Payments are processed by PayPal. We do not receive your full card details. PayPal may process payment identifiers, billing/shipping details, and anti-fraud/security data as described in PayPal’s own privacy documentation.

3. Why we use your data (purposes) and legal bases

We process personal data only when we have a lawful basis under applicable data protection laws (including the GDPR):

• To operate the Website: (e.g., cart, security, preventing abuse). Legal basis: legitimate interests and/or performance of a contract.
• To respond to messages: submitted via email or contact forms. Legal basis: legitimate interests and/or steps prior to entering into a contract.
• To process and fulfill orders: (order management, shipping, returns/refunds). Legal basis: performance of a contract.
• To comply with legal obligations: (accounting/tax, fraud prevention). Legal basis: legal obligation; legitimate interests.
• Analytics/marketing: (only if enabled). Legal basis: consent (where applicable).

4. Recipients of data (who we share data with)

• Payment processors: PayPal.
• Shipping/fulfillment providers: couriers or postal services.
• Hosting/IT providers: infrastructure and maintenance providers.
• Professional advisors / authorities: where required by law (e.g., accountant, tax authority).

We do not sell your personal data.

5. International transfers

Some service providers (e.g., PayPal or hosting/CDN providers) may process data outside the EEA/UK. Where required, we rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses (SCCs).

6. Data retention

• Contact requests: typically up to 24 months.
• Orders: retained for the period required by accounting/tax laws (e.g., 5–10 years).
• Security logs: retained for a limited period, then deleted or anonymized.

7. Cookies and similar technologies

We use strictly necessary technologies (e.g., local storage for cart functionality) and PayPal components to enable checkout. If we use non-essential cookies, we will request consent via a cookie banner.

For details, see our Cookie Policy.

8. Security

We implement technical and organizational measures to protect your data (e.g., HTTPS). However, no method of transmission is 100% secure.

9. Your rights

Depending on your location, you may have the right to access, rectify, or delete your data, object to processing, or withdraw consent. To exercise these rights, email us at info@dreamplusart.com.

10. Children

The Website is not intended for children under [16]. We do not knowingly collect children’s data.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date will indicate when changes were made.